Report issues

General issues

For general issues, please contact us using the contact form in this Help Center.

Issues with specific websites

If it’s an issue with the heylogin on a specific website, you can report it via our browser extension as follows:

  1. Open the heylogin extension by clicking on the extension icon in your browser’s toolbar. If the icon is not visible, you can enable it (in Chrome, Firefox, Edge) by clicking on “Extensions” and then on “pin” besides the heylogin extension.
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  1. Now, cliick on the extension icon. Here, you can copy & paste username and password.
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  1. Click on “Spotted a mistake?” and select the isse.
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  1. Finally, enter a description. “Send” will transmit your issue and a screenshot to our development team.
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