Report issues

General issues

For general issues, please contact us using the contact form.

Issues with specific websites

If you encounter an issue with heylogin on a specific website, you can report it via our browser extension as follows:

  1. Open the heylogin extension by clicking on the extension icon in your browser’s toolbar. If the icon is not visible, see how to fix it in the toolbar here under #4. Click on Spotted a mistake? in the lower part of the extension window.
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  1. Next, you can choose and select between common issues or simply click on Other if you encountered a more specific problem.
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  1. Finally, you are able to describe your issue in detail, so our developers can look into your issue the best way possible. Hit Send to transmit your issue and a screenshot of the current website to our development team.
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